IMPORTANT DELIVERY UPDATE - delays due to COVID-19
Please be advised that we are currently practicing social distancing due to the COVID-19 outbreak while all departments are partially operational with limited staffs for safety reasons.
Note: We are also experiencing delivery delays and delays in receiving certain stocks from overseas. Some of our products are shipped from overseas such as customized Toric ,Hyperopia lenses and wigs.
The usual ETA for this is 4-5 weeks from date of order. However, due to limited international flights and factories just starting to re-open, we are experiencing significant delays with our international shipments. For those who have ordered Toric or Hyperopia on or before 7th November 2020, please be advised that we are expecting the shipment to arrive late December 2020.
Once the item reaches the warehouse and ready for dispatch, an email notification will be sent with tracking information from our partner.
We thank you in advance for your patience, understanding and support in this unusual time.