Ordering & Payment
PURCHASING / ORDERING
I do not wish to register an account in your website. Do you provide Guest Checkout?
Yes, we provide Guest Checkout so that customers can save their time from registering account.
What is the different with Guest Checkout and registering an account?
Having account allows you to track your order status. However, we will help you create an account automatically after you check out as guest. You will be given an account ID and password by email.
My eye vision is perfect. May I know what is my prescription to make purchase?
Perfect vision means prescription 20/20. In our website you can select non-prescription -0.00 for perfect vision.
Is the price quoted for a pair or a piece of contacts?
Yes, all prices are quoted for a pair. (2 piece included)
Can I choose different prescription for a pair of lenses?
Some lenses are allowed to have a different left and right eye prescription. Please check on the product detail to see whether this option is available.
Do you provide free case?
Yes, we give free lens cases upon each pair purchase.
What are the mystery gifts that comes along with each purchase?
A pair of contact lens or cosmetics or accessories, earrings, special lens case are all possible. (selected randomly)
You will receive a confirmation email once we have received your order. If you have any questions regarding order or payment processing please contact us at firstname.lastname@example.org
- We accept Visa, Master or any credit card through PayPal gateway
Do I need a PayPal account in order to purchase items?
No, you can pay by credit/debit cards without having a PayPal account. When you are redirected to the PayPal payment page, you will be presented with two options:
a) Pay as a guest (shown on the lower right hand side of page)
b) Log in to your existing PayPal account. Just click on the link on the bottom right to pay by credit/debit cards.
What kind of payment method do you accept?
We use Paypal as payment gateway. You can now use credit card to check out by Paypal without having Paypal account.
Where is the page of showing the credit card payment service?
In the PAYMENT page during your CHECKOUT PROCESSES. Please click on the PAYPAL BUY NOW button and you will proceed to Paypal authorised page where you can make purchase using Visa, Master or American Express simply by keying in your information.
Do I need to create a PayPal account if I am using VISA / MASTER Credit card?
Not necessarily. During the CHECKOUT processes, please click on the PAYPAL BUY NOW button. You will be directed to Paypal authorised page for Credit Card payment making.
Is it safe to use my credit card to purchase products?
Absolutely Yes. To increase your security, we do not collect your credit card information. Credit card numbers are collected by PayPal on our behalf and their privacy policies can be viewed here . PayPal is a safer, faster, more secure way to pay online – your financial details are never shared. PayPal remember everything for you, safeguarding your bank, credit or debit card details. For more information, please visit www.paypal.com
If I have some difficulties in processing the payment, who should I contact?
You can either contact Paypal or us. You can email to email@example.com for further assistance.